Customer

Microdent, a Spanish company with over 40 years of experience in the development, manufacturing, and commercialization of dental implant systems. Recognized for its scientific approach and commitment to innovation, the company faced difficulties managing leads from multiple channels, without a centralized system that optimized efficiency and prevented lost opportunities.

Challenge

Before using Boost, Microdent managed leads manually and in a scattered way. They captured contacts through multiple channels without a clear filtering system or traceability, which forced them to compile data in Excel sheets before passing it to the sales team. This process was inefficient, difficult to scale, and took time away from the team to focus on what really mattered: converting opportunities into customers.

Solución

With the implementation of Vidext Boost, Microdent managed to centralize and automate lead capture and management. The tool allows them to filter and organize contacts in a single channel, simplifying the process and providing clarity about the origin and potential of each lead.

Additionally, using Boost's contact link and its integration into both organic and paid campaigns has reduced operational complexity, improved team efficiency, and optimized conversion.

In summary, Vidext Boost has not only improved internal operations, but also enhanced the company's ability to convert opportunities into real customers, allowing it to operate with greater agility and focus.

Resultados

• Centralization of all organic leads in a single channel.
• Reduction of manual work and Excel usage in data management.
• Higher quality and traceability in leads, facilitating the sales team's work.
• Improved internal operations between departments.